Association Insights Communication

When the Party Doesn’t Stop

It’s 2:00 AM and the music is blaring, people are talking, laughing, and singing along at the top of their lungs, and someone is outside your window puking in the common area bushes…and to make things worse, it is a Thursday so you have to be up in 3 hours to get ready for work. While your neighbors are having a great time celebrating “Thirsty Thursday,” you are just trying to get some sleep despite the raging party above you. What happens when the party doesn’t stop for your neighbors and you just can’t take it anymore? What recourse do you have and who can help?

Every community has a handful of obnoxious neighbors – the ones who party all night, the ones who will not use a garbage can so animals get into their trash and leave it all around the common area, or the ones who just will not take care of their property. It can be frustrating to be directly impacted by someone who just doesn’t want to follow the rules and it may seem like there is not much anyone can do to help.

Here are a few tips on how to deal with this situation:

  • If there is any type of vandalism or suspicious activity, contact the local police. The local police can also help with noise ordinance violations including afterhours construction, loud music, etc. Some counties may require a formal police report to address noise complaints so you may not be able to make the report anonymously.
  • Most counties or cities have noise ordinances that restrict noise (such as loud music, construction, repairs, etc.) over night. Some associations take this a step further and have noise ordinances of their own to ensure enjoyment of the community to everyone.
  • If the issue is with a pet or animal that is constantly barking and regularly left outside regardless of the weather, reach out to your local animal control or your county and register a complaint.
  • Make your manager or board aware of the situation, via phone or email is always best, so that the situation is documented. If the situation is continual, ensure you document dates and times in your report. If the situation is related to a lack of maintenance, document with pictures to share with your manager and board. Most associations have use restrictions that address loud/obnoxious activity, lack of maintenance, and disruptive behavior.
  • Have a conversation with your neighbor. Your neighbor may not be aware that you can hear their music through the walls, sometimes a simple conversation can go a long way.

Condominiums and townhomes often see the influx of neighbor complaints, as they share multiple walls with multiple units, and it is not uncommon to be able to hear your next door neighbor’s music as you are laying in bed. It is important to remember that you don’t have to just live with this situation, that there are resources you can utilize to assist you with resolving this issue so that you can finally get a peaceful night’s sleep.

By Michelle Baquero, CMCA, AMS

Michelle Baquero is a “homegrown” Portfolio Manager for National Realty Partners, LLC.  Michelle started in the industry in 2012 as the receptionist and quickly took the steps to further her career as she became an Administrative Assistant and completed her M-100 after 9 months with the company. After receiving her CMCA, Michelle was promoted to Portfolio Manager and recently celebrated her 5-year anniversary with NRP.

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