Welcome to the insider’s source for community association employment within the Washington metropolitan area.

 

Employers

If you are seeking local talent in the community association industry, you’ve come to the right place. List your job opening with WMCCAI and find your next superstar employee. Online postings are easy to set up.  Simply click on the link below to access the online form.  Please complete the form and submit your position.  Positions are listed for 30 day.   Upgrade your listing to reach even more candidates by having your listing placed in Quorum magazine, which reaches approximately 3,200 industry professionals.

Basic Listing ($50):

  • Job listing online for 30 days

Premium Listing ($100):

  • Highlighted Job listing online for 30 days
  • Job listed in Quorum magazine

 

Click here to POST YOUR JOB

For Candidates
If you are seeking employment or looking for a new career within the community association industry be sure to check the WMCCAI Job Bank frequently.

Available Jobs

General Manager of Luxury High Rise (The Odyssey Condominium/CFM Management Services)

The Odyssey Condominium, a luxury 273 unit high rise is seeking a highly experienced General Manager. Five plus years of experience in managing mixed use, residential and/or commercial properties is required.

Job Requirements:
– Complete knowledge of contracting to include specification, bidding, review, and recommendations.
– Excellent communication skills with emphasis on resident relations.
– Fully staffed property with 24 hour front desk and maintenance staff.
– CAI designations required with preference to those who have achieved the PCAM designation.


Job Type: Full-time

Job Level: Management

Industry: Condominium Management

Company Name: The Odyssey Condominium / CFM Management Services

Location: Arlington, VA

Required Travel: none

Posted: March 1, 2019


To apply:

Please submit resume and references to mmaloney@cfmmanagement.com

Portfolio Manager (Associa)

The Portfolio Manager is responsible for providing the overall supervision of condominium associations within their portfolio.
The Portfolio Manager interacts with internal and external customers including homeowners, board members and committee members, as well as staff at the branch, regional and national levels within Associa.

Job Duties and Responsibilities
• Supervise the operation and administration of the Association in accordance with management agreement and the Association’s policies and procedures.
• Oversees and supports the primary liaison (General Manager) with the Association Board of Directors and homeowners as needed.
• Ensures that Associa community management tools are being effectively developed and utilized by the on-site staff such as annual calendar, action item list resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings and community events per the management agreement
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for oversight of Associa staff and/or Association Staff as contract provides.
• Oversee the AP process in accordance with the Associa home office processes and procedures.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree Required
• Bachelor’s Degree Preferred
• CMCA preferred


Job Type: Full-time

Job Level: Management

Industry: Property Management

Company Name: Associa

Location: Chantilly, VA

Required Travel: Portfolio Manager travels between the properties that are in his/her portfolio

Posted: February 14, 2019


To apply:

To apply please visit: https://recruiting.adp.com/srccar/public/RTI.home?c=2174407&d=ExternalCareerSite

Assistant General Manager (The Towers Condominium)

The Assistant General Manager (Asst GM) reports to the General Manager (GM) in a subordinate capacity. He/She must be able to assume the duties of the GM in his/her absence. The Asst GM must display exceptional interpersonal skills, be able to communicate effectively both orally and in writing and accurately and efficiently conduct office and operating operations. Human resources management is a critical aspect of this job. The Asst GM is one of the primary communicators with the community acting as the Management’s lead Customer Service Representative, which requires diplomacy and professionalism at all times. The position co-supervises a staff of 22 positions including a 24-hour front desk, valet services, security staff, an accountant, a management operations representative, an executive assistant and all office operations. This position maintains significant interaction with residents in person, by telephone or e-mail by providing prompt, helpful, courteous and professional assistance on the broad range of activities and services required at The Towers. The Assistant GM serves as the liaison between the General Manager, residents, delivery companies, contractors and the general public. The Asst GM is responsible for general office duties, telephone traffic, office decorum, maintaining the office files, inspections of the property, and for addressing resident and the general public concerns. The Asst GM must maintain ongoing communications with the GM by advising of complaints, suggestions, and requests and report any other information regarding the operation of the property.


Education: Undergraduate Degree

Job Type: Full-time

Job Level: Management

Industry: Residential Property Management

Company Name: The Towers Condominium

Location: Washington, D.C. N.W.

Required Travel: n/a

Posted: January 15, 2019

Salary range: $70,000 – $75,000


To apply:

Please send resume with contact information to Stephen DeSimone at sdesimone@Towersca.org

Senior Staffing Manager (Jeffrey Scott Concierge)

Summary of Position. The Senior Staffing Manager is a senior level management position for a fast-growing full-service staffing agency in the property management industry. The Senior Staffing Manager must be a dynamic upbeat leader who thrives in a fast-paced environment. This position is responsible for running three key areas of the company; operational management, candidate recruiting and employee staffing, along with other important duties.

The Senior Staffing Manager will be responsible for a full time in-office staff including dedicated corporate recruiters, regional concierge manager, and others. You will be tasked with implementing a best in class recruiting process, manage a growing team, and delivering top talent in a high growth, ever changing environment. The Senior Staffing Manager will build a highly functioning and efficient recruiting, staffing and training organization that delivers best-in-class service.

Qualifications. The ideal candidate will have five to seven years of management, operations and staffing experience preferably as a Property or area manager, staffing or recruiting Senior Manager, or similar position at a property management company. Your background will include a heavy focus on operations, recruiting, personnel management, and staffing.

You have demonstrated the ability to deliver outstanding customer service and know how to manage others to deliver the same. You will have a deep understanding of how to run a high quality, full cycle recruiting process; and the ability to lead a team in doing so in a drive to hire only the best. You are a primary communicator within the company which requires professionalism and diplomacy at all times. You must have a comprehensive understanding of our work rules, policies and procedures and ensure all others are held accountable to the same. You will attend, and run, a number of meetings on a regular basis to ensure all parts of the company are running smoothly and seamlessly.

Job Type: Full-time based in Washington, DC

Salary: $70,000 – $80,000/year commensurate with experience

Education: Bachelor’s Degree. Prior property management experience a plus.

Posted: April 10, 2019

Technology: Must able to use Microsoft Word, Outlook and Excel. Must have ability to learn to the company’s CRM system Oasis.

About US. Jeffrey Scott the Washington, DC’s leading provider of staffing solutions to the property management industry. Jeffrey Scott is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

Contact: Charles L. Brodsky. Chief Operating Officer. chuck@jscwdc.com

General Manager (Arlington Village Condominiums)

Arlington Village is a garden-style Townhouse Condominium in Arlington, Virginia comprised of 595 twostory, all-brick townhomes grouped in 29 buildings on 42 acres. It includes extensive landscaped grounds and common element facilities such as parking and storage areas, a swimming pool, tennis courts and laundry rooms. The historic property was built in 1939. Arlington Village has just completed an assessment of its administrative procedures and is in the midst of implementing recommendations based on the assessment to be more consistent with Community Association Institute (CAI) best practices.

The General Manager (GM) reports to the President of the Association and to the Board of Directors. The GM supervises and is assisted by an Administrative Assistant, Maintenance Supervisor, Maintenance Manager and four (4) Maintenance/Porter Staff.

Major Duties and Responsibilities
Financial
• Prepares annual capital and operating budgets, for adoption by Association Board of Directors.
• Manages budgets on a daily basis to include final approval of bills and invoices.
• Provides budget updates to board on a monthly basis.
• Coordinates with Financial Management Company.
• Supports the annual financial audit by external auditors.
• Review and approve association invoices for payment.
• Review financial statements for presentation to Board members at meetings Staff Supervision
• Supervises Association Personnel to include oversight of property and maintenance inspections.
• Plans work assignments and schedules.
• Provides continuous evaluation and feedback to personnel in a way that allows employees to grow and excel.
• Recommends and approves training for personnel.
• Approves timesheets, vacation and sick time in coordination with payroll accountant.
• Mediates employee disputes.
• Conducts inspections of property as part of supervision of staff.

Board of Directors Support
• Cooperates with the Board, works with committees, advises staff, furthers the plans and goals of the Association.
• Manages the daily activities of the community by implementing policies and operating procedures set by the Board of Directors.
• Attends monthly Board of Directors meetings, annual meetings, special meetings, committee and town hall meetings as needed. Offers professional opinions on matters under discussion; makes suggestions or recommendations for changes in the Board’s policy within GM’s scope of operations.
• Assists standing or special committees and, in the event of differences which relate to responsibilities entrusted to the GM and the Operations Director, submits such differences to the Board for decisions.
• Prepares monthly board meetings agendas and Board packets to include decision memos and reports on all financial and material aspects of contracts.

Contractor Management and Oversight
• Performs or supervises procurement and office operations within approved budget limits.
• Prepares requests for proposals under compliance with the Associations’ policies and Board guidance; evaluates incoming proposals, presents alternative options and makes action recommendations to the Board of Directors.
• Maintains a comprehensive vendor and contractor registry.
• Monitors and inspects work performed by vendors, as needed.

Property Maintenance and Oversight
• Performs property inspections on a weekly basis to monitor, oversee and identify maintenance needs.
• Monitors common area amenities and places service calls as needed
• Receives and respond to requests from residents.
• Assesses the need for additional services to enhance the property.

Bylaws, Policy and Procedure
• Ensures facilities operate within the guidelines established by the Association membership (through the Board), local, State and Federal regulations.
• Writes or revises directives, rules, regulations, and policy for approval by the Board of Directors; prepares manuals as needed.
• Supervises enforcement of Covenants.
• Communicates/cooperates with legal counsel with regards to any legal issues facing the Association.
• Ensures that all resale packets and official filings such as permits, taxes and insurance claims are complete, correct and filed in a timely manner.

Customer Service and Communications
• Provides regular community communications via newsletter, Association website and other appropriate means following Board guidance.
• Ensures efficient office operations with an emphasis in providing timely, friendly and appropriate response to owners’ and residents’ requests, complaints and/or other needs.

Work Experience and Qualifications:
• Staff management and supervision, including managing administrative and maintenance staff.
• Vendor and contractor management and full-circle supervision from RFP to completion.
• Financial management, including budgeting and reporting.
• Legal ability to work in the United States; the Association is not able to provide sponsorship
• Experience – 5 years in a Community Association Management position.
• 5 years of senior management experience.
• Education – Bachelor’s Degree or equivalent (may be waived for excellent experience).
• Must have a minimum of CMCA designation. AMS and PCAM preferred. • Knowledge of typical business correspondence (grammar, structure, punctation, spelling, etc.) at a proficient level.
• Fluent English speak/read/write.
• Microsoft Office Suite proficiency.
• Working knowledge of the Spanish language preferred (but, not required).

Compensation:
• Arlington Village offers a competitive compensation and benefits packet, commensurate with the candidate’s experience and qualifications.
• Arlington Village is an equal opportunity employer.

Application process:
Please EMAIL your application to President of the Arlington Village Townhome Condominium Association at president@arlingtonvillage.com Please include your resume, a letter of interest, professional references and your salary expectations.

This position announcement will remain open until filled.

Job Type: Full Time

Job Level: Management

Required Travel: N/A

Posted: April 17, 2019

Assistant General Manager (Asburn Village Community Association)

THE ASSOCIATION ASSISTANT GENERAL MANAGER OPPORTUNITY AT ASHBURN VILLAGE
Ashburn Village Community Association (AVCA, Ashburn Village or the Association), a warm and beautiful community located in Loudoun County, Virginia, is looking for an experienced and customer focused Assistant General Manager (Asst. GM) to directly support the General Manager (GM), serve as the GM when the GM is off-site or absent, and oversee the Member Services team, which includes the Ashburn Village Sports Pavilion (AVSP).

Successful candidates must have a proven track record of being a proactive, transparent manager and possess skills and experience in communications, homeowner association management, financial management, relationship building, team building, purchasing, and project management. He or she will also have a clear and targeted focus on providing exceptional resident services and experiences along with strategic and long-term planning for Ashburn Village’s future prosperity. He or she will operate with the utmost integrity and professionalism.

SKILLS & COMPETENCIES
Education and/or Experience: A Bachelor’s Degree is required, preferably in Business Management, Administration or Sports management. However, the degree requirement can be waived based on the experience level of the candidate, which would require a minimum of 5 years’ experience in community management. Previous association management experience is preferred. Accounting experience a plus. CMCA is required and AMS certifications a plus.

Management Skills/Competencies:
• Proactive and forward leaning
• Excellent interpersonal, verbal and written communication skills.
• Ability to maintain professional disposition while exercising judgment and discretion in work.
• Must be a self-starter and able to multi-task.
• Ability to work in a fast-paced environment.
• Strong time management, organizational and problem-solving skills.
• Understands and effectively functions and guides a volunteer board and its committees.
• Strong consensus builder and embodies the behavior and skills needed to be successful in this type of governance model.
• Must bring out the very best in those around him or her (both staff and other community members) by setting clear goals and expectations, providing consistent feedback and support, and who is respectful and professional in all interpersonal dealings.
• Is resourceful in directing the activities of a community association and presents a consummately professional image to the staff, membership, and other constituencies at all times.
• Has integrity and accountability to support the GM and lead the team to provide first-class service to the residents of the community.

SALARY & BENEFITS
Salary is open and commensurate with qualifications and experience. AVCA offers an excellent bonus and benefit package including CMAA/CAI membership and professional development.

For the full job description and details, please click here to view the full post.

Company Name: Ashburn Village Community Association

Job Type: Full Time

Job Level: Management

Location: Asburn, VA

Required Travel: None

Posted: April 3, 2019

To apply:

Please send cover letter, resume and references to jmello@ashburnvillage.org.

Portfolio Manager (Legum & Norman, Inc.)

The Portfolio Manager is responsible for providing the overall supervision of condominium associations within their portfolio.
The Portfolio Manager interacts with internal and external customers including homeowners, board members and committee members, as well as staff at the branch, regional and national levels within Associa.

Job Duties and Responsibilities
• Supervise the operation and administration of the Association in accordance with management agreement and the Association’s policies and procedures.
• Oversees and supports the primary liaison (General Manager) with the Association Board of Directors and homeowners as needed.
• Ensures that Associa community management tools are being effectively developed and utilized by the on-site staff such as annual calendar, action item list resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings and community events per the management agreement
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for oversight of Associa staff and/or Association Staff as contract provides.
• Oversee the AP process in accordance with the Associa home office processes and procedures.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree Required
• Bachelor’s Degree Preferred
• CMCA preferred

Company Name: Legum & Norman, Inc.

Job Type: Full Time

Industry: Property Management

Job Level: Mid Career

Location: Falls Church, VA

Required Travel: Yes

Posted: March 7, 2019

To apply:

Please send your resume to workforassocia@gmail.com

Assistant Manager (The Columbia Residences Condominium)

Summary: The Assistant Manager supports the General Manager in all aspects of the daily operations of The Columbia Residences.  The Assistant Manager acts as a liaison related to Association information, resident services and assists in the training and supervision of staff.

Competencies:

  • Excellent interpersonal, verbal and written communication skills.
  • Ability to maintain professional disposition while exercising judgment and discretion in work.
  • Must be a self-starter and able to multi-task.
  • Ability to work in a fast-paced environment.
  • Strong time management, organizational and problem-solving skills.

Essential Duties and Responsibilities:  

Administrative:

  • Perform administrative tasks to ensure the smooth operation of the office, including handling correspondence, phone calls and scheduling.
  • Be familiar with the governing documents and Board policies and procedures.
  • Update the Association’s Management Binder, calendars, and contracts schedule, and Building Link data and reports. Maintain documents and records in appropriate share drive files.
  • Assist General Manager with Action List items and updates.
  • Conduct and document periodic interior and exterior daily inspection of the common areas and amenity rooms to identify violations of Columbia Residences policies and required maintenance of the common areas. Send unit owner violation notices and open work orders for maintenance issues.
  • Assist in preparation and distribution of agendas, notices, reports and other documents required for monthly board and annual meetings.
  • Attendance at board meetings (after normal office hours) and draft meeting minutes.
  • Order and maintain supplies and arrange for equipment maintenance.
  • Maintain vendor files and insurance certifications.
  • Prepare and monitor policy violations letters.
  • Prepare email blasts and other communications with members.
  • Maintain and process expense invoices and follow up on past due unit owner assessment and unit service fees.
  • Coordinate setup of community rooms for association meetings and functions as necessary.
  • Respond to all emails and all phone calls within 24 business hours.
  • Other duties as requested by General Manager.

Architectural Review:

  • Support the Architectural and Design Committee review and approval of unit owner modifications.
  • Assist with planning activities including construction permits and historical preservation review and approval of modifications to the external facade and grounds.
  • Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.

Member Services/Hospitality

  • Respond to and addresses resident concerns and complaints.
  • Issue access devices, fobs, and transponders.
  • Assist new owners with completion of registration forms, setup and use of Building Link and review of documents.
  • Supervise and train front desk and security staff under direction of General Manager.
  • Assist supervisors with staffing plan and scheduling of staff.

Accounting:

  • Complete charge forms for unit service requests, access devices and processing of checks received from amenity rentals.
  • Receive and process invoices for General Manager and Board approval.  Verify accuracy of invoices and statements received.
  • Prepare the payroll for General Manager approval.

Reservations:

  • Oversee training of front desk and security staff for processing amenity reservations and conducting pre and post move or event inspections.

Miscellaneous:

  • Act as Manager on Duty in the General Manager’s absence.
  • Must be available after hours for emergency calls.
  • Update and distribute phone list and staff contact information.
  • Review Daily Office and Incident Reports, manage distribution to staff members and filing.

Education and/or Experience:  Previous association management experience is preferred.  Accounting experience a plus.  CMCA and AMS certifications a plus. 

Qualifications: To perform this job successfully, an individual must be able to perform each specific duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Proficient in English composition, grammar and spelling. Ability to write routine reports and correspondence. Ability to speak before groups of homeowners or employees of organization.

Reasoning Ability: Ability to apply common sense to carry out business objectives and instructions furnished in written, oral, or diagram form. 

Computer Skills: Proficient in MS Office, MS Excel, MS Power Point, Building Link and Jenark software (preferred).

Salary Range: $60,000 to $65,000

Required Travel: None

Location: 2425 L Street NW, Washington DC 20037

Posted: March 6, 2019

To apply:

Please submit qualifications and resume to jmarkbudd@gmail.com

Office Manager & Program Assistant (WMCCAI)

The Office Manager & Program Assistant position at WMCCAI is a professional part-time position with responsibility for managing office operations and to provide support to the Executive Director and program managers, particularly with communications, event registration, and membership. As a valuable member of our team, the position holder will be exposed to a broad range of duties relating to the operations of the association including but not limited to educational programming, networking events, publications and customer service.

This position performs a variety of support duties that require attention to detail and strong writing and editing skills. Must be creative and enjoy working in a mission-driven, results-driven and community-oriented environment. The ideal candidate will have the ability to work under pressure at times to handle a wide variety of activities and be focused on customer service at all times.

Part-time Schedule:

  • This position requires hours between 9 am – 5 pm on weekdays. Specific schedule will be coordinated with Executive Director.
  • 20-25 hours weekly. During major event times, hours could increase temporarily.

Programs and Registration Support

  • Provide support in publication editing and social media management to Communications Manager.
  • Manage data entry of event and education session registrations.
  • Production of registration material to include material packets and badges.

Administrative Support

  • Coordinate member records updates with Membership Coordinator.
  • Create and send correspondence to members and non-members.
  • Schedule and calendar support to the Executive Director.

Office Operations

  • Primary contact for office vendors and building staff.
  • Responsible for placing maintenance and repair calls as necessary for computer equipment, phones, postage meter, copy machine, postage machine, and others office equipment.
  • Performs general office tasks such as filing, copying, correspondence, and ordering office supplies.
  • Provides office orientation to new employees on administration procedures.

General Duties

  • Greet members and guests to the office.
  • Primary point of contact for all phone calls to the office and directs calls to appropriate staff and/or CAI or other resource.
  • Reviews incoming e-mail communication daily in general mailbox; forwards emails to appropriate staff or replies appropriately.
  • Checks general voicemail system daily; forwards messages to appropriate staff or replies appropriately.
  • May assist staff with other administrative duties and special projects, as needed, with approval of Executive Director.

Requirements:

  • Associates Degree or at least 2 years office experience
  • Proficient at Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Excellent time management and interpersonal skills
  • Interest in non-profit association management

Skills and Abilities:

  • Strong computer skills including Microsoft Dynamics CRM and Microsoft Office (Outlook, Word, Excel, Power Point).
  • Excellent interpersonal skills, time management skills, and communication skills.
  • Detail oriented person, with need for minimal supervision.
  • Strong organizational skills and ability to handle multiple overlapping duties with accuracy.
  • Ability to work under pressure and meet deadlines.
  • Skill in solving problems and making recommendations.
  • Strong customer service skills, desire to assist members, and ability to work with volunteers.
  • Ability and willingness to work evenings and weekends to staff program offerings, if and as needed.
  • Physical ability to move moderately heavy materials.

Notes: Hourly pay of $13-$15, based on experience.

TO APPLY:

Interested individuals must submit cover letter and resume. In the cover letter, please indicate if there is a specific schedule you need. Applications without a cover letter will not be accepted. Review of applications will begin immediately and continue until the position is filled. Please send to jbarnhart@caidc.org.