Chapter Materials / Resource Directory

Welcome to the one-stop center for all your document needs. You can open any folder or document simply by clicking on the item. When you reach the document of interest, you can download it to your computer, print it, or view it on-line.

Best Practices Reports

Community Associations Institute (CAI) and the CAI Research Foundation are dedicated to conducting research and acting as a clearinghouse for information on innovations and best practices in community association creation and management.  As part of the newly developed Best Practices project, operations related to various functional areas of community associations–governance, resident involvement and conflict resolution, and reserve studies/management–were presented during CAI’s 50th National Conference in May 2001.  The second series of Best Practice reports on the areas of financial operations, strategic planning, and community harmony & spirit, debuted in October 2001 at CAI’s Community Leadership Forum.

Here are the PDF files of the three latest reports on strategic planning, community harmony & spirit, and financial operations.  Please feel free to e-mail this report to your colleagues, or copy and distribute at staff or board meetings

Financial Operations
Governance, Resident Involvement & Conflict Resolution
Reserve Studies/Management
Safeguarding Your Association
Strategic Planning
Call for Presentations
WMCCAI Scholarship Program

WMCCAI’s Scholarship Program is open to all high-school seniors within the WMCCAI service area (immediate Washington metro area) living within a community association (i.e., homeowners association, condominium association, or cooperative association).

The Scholarship Program grants an award of at least $1,000 to one student who best meets the judging criteria. Criteria is based on the applicant’s overall essay/presentation of the essay topic; identification of the applicant’s community association within the essay/presentation; and the applicant’s demonstration of knowledge of what a community association is and how it benefits the community and residents.

If you’d like to donate to the Scholarship Program, please contact Liz Schell at

Annual Meeting Checklist

Annual Meeting Checklist (as printed in the August 2017 issue of Quorum Magazine)

Community Standards Checklist

Community Standards Checklist (as printed in the June 2017 issue of Quorum Magazine)