Welcome to the insider’s source for community association employment within the Washington metropolitan area.

 

Employers

If you are seeking local talent in the community association industry, you’ve come to the right place. List your job opening with WMCCAI and find your next superstar employee. Online postings are easy to set up.  Simply click on the link below to access the online form.  Please complete the form and submit your position.  Positions are listed for 30 day.   Upgrade your listing to reach even more candidates by having your listing placed in Quorum magazine, which reaches approximately 3,200 industry professionals.

Basic Listing ($50):

  • Job listing online for 30 days

Premium Listing ($100):

  • Highlighted Job listing online for 30 days
  • Job listed in Quorum magazine

 

Click here to POST YOUR JOB

For Candidates
If you are seeking employment or looking for a new career within the community association industry be sure to check the WMCCAI Job Bank frequently.

Available Jobs

General Manager of Luxury High Rise (The Odyssey Condominium/CFM Management Services)

The Odyssey Condominium, a luxury 273 unit high rise is seeking a highly experienced General Manager. Five plus years of experience in managing mixed use, residential and/or commercial properties is required.

Job Requirements:
– Complete knowledge of contracting to include specification, bidding, review, and recommendations.
– Excellent communication skills with emphasis on resident relations.
– Fully staffed property with 24 hour front desk and maintenance staff.
– CAI designations required with preference to those who have achieved the PCAM designation.


Job Type: Full-time

Job Level: Management

Industry: Condominium Management

Company Name: The Odyssey Condominium / CFM Management Services

Location: Arlington, VA

Required Travel: none

Posted: March 1, 2019


To apply:

Please submit resume and references to mmaloney@cfmmanagement.com

Portfolio Manager (Associa)

The Portfolio Manager is responsible for providing the overall supervision of condominium associations within their portfolio.
The Portfolio Manager interacts with internal and external customers including homeowners, board members and committee members, as well as staff at the branch, regional and national levels within Associa.

Job Duties and Responsibilities
• Supervise the operation and administration of the Association in accordance with management agreement and the Association’s policies and procedures.
• Oversees and supports the primary liaison (General Manager) with the Association Board of Directors and homeowners as needed.
• Ensures that Associa community management tools are being effectively developed and utilized by the on-site staff such as annual calendar, action item list resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings and community events per the management agreement
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for oversight of Associa staff and/or Association Staff as contract provides.
• Oversee the AP process in accordance with the Associa home office processes and procedures.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree Required
• Bachelor’s Degree Preferred
• CMCA preferred


Job Type: Full-time

Job Level: Management

Industry: Property Management

Company Name: Associa

Location: Chantilly, VA

Required Travel: Portfolio Manager travels between the properties that are in his/her portfolio

Posted: February 14, 2019


To apply:

To apply please visit: https://recruiting.adp.com/srccar/public/RTI.home?c=2174407&d=ExternalCareerSite

Assistant General Manager (The Towers Condominium)

The Assistant General Manager (Asst GM) reports to the General Manager (GM) in a subordinate capacity. He/She must be able to assume the duties of the GM in his/her absence. The Asst GM must display exceptional interpersonal skills, be able to communicate effectively both orally and in writing and accurately and efficiently conduct office and operating operations. Human resources management is a critical aspect of this job. The Asst GM is one of the primary communicators with the community acting as the Management’s lead Customer Service Representative, which requires diplomacy and professionalism at all times. The position co-supervises a staff of 22 positions including a 24-hour front desk, valet services, security staff, an accountant, a management operations representative, an executive assistant and all office operations. This position maintains significant interaction with residents in person, by telephone or e-mail by providing prompt, helpful, courteous and professional assistance on the broad range of activities and services required at The Towers. The Assistant GM serves as the liaison between the General Manager, residents, delivery companies, contractors and the general public. The Asst GM is responsible for general office duties, telephone traffic, office decorum, maintaining the office files, inspections of the property, and for addressing resident and the general public concerns. The Asst GM must maintain ongoing communications with the GM by advising of complaints, suggestions, and requests and report any other information regarding the operation of the property.


Education: Undergraduate Degree

Job Type: Full-time

Job Level: Management

Industry: Residential Property Management

Company Name: The Towers Condominium

Location: Washington, D.C. N.W.

Required Travel: n/a

Posted: January 15, 2019

Salary range: $70,000 – $75,000


To apply:

Please send resume with contact information to Stephen DeSimone at sdesimone@Towersca.org

Portfolio Manager (Legum & Norman, Inc.)

The Portfolio Manager is responsible for providing the overall supervision of condominium associations within their portfolio.
The Portfolio Manager interacts with internal and external customers including homeowners, board members and committee members, as well as staff at the branch, regional and national levels within Associa.

Job Duties and Responsibilities
• Supervise the operation and administration of the Association in accordance with management agreement and the Association’s policies and procedures.
• Oversees and supports the primary liaison (General Manager) with the Association Board of Directors and homeowners as needed.
• Ensures that Associa community management tools are being effectively developed and utilized by the on-site staff such as annual calendar, action item list resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings and community events per the management agreement
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for oversight of Associa staff and/or Association Staff as contract provides.
• Oversee the AP process in accordance with the Associa home office processes and procedures.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Associates Degree Required
• Bachelor’s Degree Preferred
• CMCA preferred

Company Name: Legum & Norman, Inc.

Job Type: Full Time

Industry: Property Management

Job Level: Mid Career

Location: Falls Church, VA

Required Travel: Yes

Posted: March 7, 2019

To apply:

Please send your resume to workforassocia@gmail.com

Assistant Manager (The Columbia Residences Condominium)

Summary: The Assistant Manager supports the General Manager in all aspects of the daily operations of The Columbia Residences.  The Assistant Manager acts as a liaison related to Association information, resident services and assists in the training and supervision of staff.

Competencies:

  • Excellent interpersonal, verbal and written communication skills.
  • Ability to maintain professional disposition while exercising judgment and discretion in work.
  • Must be a self-starter and able to multi-task.
  • Ability to work in a fast-paced environment.
  • Strong time management, organizational and problem-solving skills.

Essential Duties and Responsibilities:  

Administrative:

  • Perform administrative tasks to ensure the smooth operation of the office, including handling correspondence, phone calls and scheduling.
  • Be familiar with the governing documents and Board policies and procedures.
  • Update the Association’s Management Binder, calendars, and contracts schedule, and Building Link data and reports. Maintain documents and records in appropriate share drive files.
  • Assist General Manager with Action List items and updates.
  • Conduct and document periodic interior and exterior daily inspection of the common areas and amenity rooms to identify violations of Columbia Residences policies and required maintenance of the common areas. Send unit owner violation notices and open work orders for maintenance issues.
  • Assist in preparation and distribution of agendas, notices, reports and other documents required for monthly board and annual meetings.
  • Attendance at board meetings (after normal office hours) and draft meeting minutes.
  • Order and maintain supplies and arrange for equipment maintenance.
  • Maintain vendor files and insurance certifications.
  • Prepare and monitor policy violations letters.
  • Prepare email blasts and other communications with members.
  • Maintain and process expense invoices and follow up on past due unit owner assessment and unit service fees.
  • Coordinate setup of community rooms for association meetings and functions as necessary.
  • Respond to all emails and all phone calls within 24 business hours.
  • Other duties as requested by General Manager.

Architectural Review:

  • Support the Architectural and Design Committee review and approval of unit owner modifications.
  • Assist with planning activities including construction permits and historical preservation review and approval of modifications to the external facade and grounds.
  • Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.

Member Services/Hospitality

  • Respond to and addresses resident concerns and complaints.
  • Issue access devices, fobs, and transponders.
  • Assist new owners with completion of registration forms, setup and use of Building Link and review of documents.
  • Supervise and train front desk and security staff under direction of General Manager.
  • Assist supervisors with staffing plan and scheduling of staff.

Accounting:

  • Complete charge forms for unit service requests, access devices and processing of checks received from amenity rentals.
  • Receive and process invoices for General Manager and Board approval.  Verify accuracy of invoices and statements received.
  • Prepare the payroll for General Manager approval.

Reservations:

  • Oversee training of front desk and security staff for processing amenity reservations and conducting pre and post move or event inspections.

Miscellaneous:

  • Act as Manager on Duty in the General Manager’s absence.
  • Must be available after hours for emergency calls.
  • Update and distribute phone list and staff contact information.
  • Review Daily Office and Incident Reports, manage distribution to staff members and filing.

Education and/or Experience:  Previous association management experience is preferred.  Accounting experience a plus.  CMCA and AMS certifications a plus. 

Qualifications: To perform this job successfully, an individual must be able to perform each specific duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Proficient in English composition, grammar and spelling. Ability to write routine reports and correspondence. Ability to speak before groups of homeowners or employees of organization.

Reasoning Ability: Ability to apply common sense to carry out business objectives and instructions furnished in written, oral, or diagram form. 

Computer Skills: Proficient in MS Office, MS Excel, MS Power Point, Building Link and Jenark software (preferred).

Salary Range: $60,000 to $65,000

Required Travel: None

Location: 2425 L Street NW, Washington DC 20037

Posted: March 6, 2019

To apply:

Please submit qualifications and resume to jmarkbudd@gmail.com

Maintenance Tech (CFM Management Services)

Residential condominium in Northwest DC seeking an experienced maintenance technician. This position is responsible for performing a variety of tasks including:
• Minor Electrical
• Minor Plumbing
• Drywall Repairs
• Painting
• General Maintenance
• Responding to after-hours emergency calls

You you must be able to work independently, be customer-service oriented, and possess good time management, communication, and basic computer skills. Previous maintenance experience at a residential property desirable.

Job Type: Full-time

Job Level: Mid Career

Industry: Building Maintenance

Salary range: Competitive wage plus benefits – Medical and dental coverage, life, LTD and ADD insurance.

Posted: January 18, 2019

To apply:

Please send resume to JBridges@CFMManagement.com

General Manager (River Creek Owners Association)

River Creek is a gorgeous community located in Loudoun County near Leesburg (www.rivercreekva.com). It is situated on the banks of the Potomac River surrounding the River Creek Golf Club. The Homeowners’ Association is responsible for the administration of 1132 homes and extensive common areas that enhance the living experience in River Creek. This includes a historic park at the confluence of the Potomac River and Goose Creek, natural areas with an emphasis on environmental stewardship and homes ranging from luxurious single family to exclusive townhomes. River Creek is a affable yet stimulating place to work.

Primary Responsibilities

Reporting directly to the Board of Directors, the General Manager is responsible for the successful operation of the Association and execution of the long-term strategy. This includes all aspects of operations, administration, Human Resources and financial management.

Duties

Beyond the primary responsibilities, the duties which make up a successful General Manager are:

• Create and maintain positive relations with the Board of Directors, committees, owners and external contacts
• Ensure that operations are implemented in an orderly and cost effective manner
• Supervise and perform, as required, administrative tasks for the Association to achieve a well functioning office
• Prepare comprehensive Board of Directors material so that decision making is effected with complete information on all topics
• Provide support for all committees to ensure their success directly or through staff support as appropriate
• Communicate regularly with the Board of Directors and residents to ensure timely information is disseminated
• Develop and train employees with cross training on various tasks to ensure outstanding service, staff growth and stability of operations
• Prepare RFPs and manage vendors in accordance with contracts approved by the Board of Directors
• Act as project manager for capital projects so they are completed on time, within budget and in accordance with design specifications
• Interact with the financial servces provider so the financial results of the association are accurate, correctly reported and in accordance with financial principals. Assure reserve and capital accounts are reported accurately
• Prepare the Association’s annual budget and coordinate with the Finance Committee for timely approval in accord with the Bylaws
• Coordinate with legal council, when required, on topics related to governance and financial direction
• Adhere to the technology path specified by the Board of Directors
• Work with vendors, committees, police department and residents to maintain security within the community
• Develop ongoing relations with outside constituencies such as Loudoun County, the town of Leesburg, environmental agencies, the Sheriff’s Department and other agencies which might impact River Creek
• Participate actively in CAI and WMCCAI to share best practices of successful associations with the River Creek community
• Carry out other duties as defined by the Board of Directors in accordance with changes as the association advances.

Education and Professional Qualification

• Bachelor’s degree or equivalent from a recognized institution
• 5+ years experience in association management
• CMCA and AMS required, PCAM designation a plus
• Superb communication and writing skills
• High degree of skill in the areas of organization, balancing multiple activities and priority setting
• Able to demonstrate good judement in all areas of operations and association management
• Proven record of leadership and staff development
• Knowledgeable in computer systems and social media
• Desire to improve operations and ability to communicate concepts

Compensation and benefits are commensurate with experience and qualifications.

If you have the background and desire to work in an interesting yet challenging environment, forward your resume to richard@kuziomko.com.

Posted Date: January 15, 2019

Office Manager & Program Assistant (WMCCAI)

The Office Manager & Program Assistant position at WMCCAI is a professional part-time position with responsibility for managing office operations and to provide support to the Executive Director and program managers, particularly with communications, event registration, and membership. As a valuable member of our team, the position holder will be exposed to a broad range of duties relating to the operations of the association including but not limited to educational programming, networking events, publications and customer service.

This position performs a variety of support duties that require attention to detail and strong writing and editing skills. Must be creative and enjoy working in a mission-driven, results-driven and community-oriented environment. The ideal candidate will have the ability to work under pressure at times to handle a wide variety of activities and be focused on customer service at all times.

Part-time Schedule:

  • This position requires hours between 9 am – 5 pm on weekdays. Specific schedule will be coordinated with Executive Director.
  • 20-25 hours weekly. During major event times, hours could increase temporarily.

Programs and Registration Support

  • Provide support in publication editing and social media management to Communications Manager.
  • Manage data entry of event and education session registrations.
  • Production of registration material to include material packets and badges.

Administrative Support

  • Coordinate member records updates with Membership Coordinator.
  • Create and send correspondence to members and non-members.
  • Schedule and calendar support to the Executive Director.

Office Operations

  • Primary contact for office vendors and building staff.
  • Responsible for placing maintenance and repair calls as necessary for computer equipment, phones, postage meter, copy machine, postage machine, and others office equipment.
  • Performs general office tasks such as filing, copying, correspondence, and ordering office supplies.
  • Provides office orientation to new employees on administration procedures.

General Duties

  • Greet members and guests to the office.
  • Primary point of contact for all phone calls to the office and directs calls to appropriate staff and/or CAI or other resource.
  • Reviews incoming e-mail communication daily in general mailbox; forwards emails to appropriate staff or replies appropriately.
  • Checks general voicemail system daily; forwards messages to appropriate staff or replies appropriately.
  • May assist staff with other administrative duties and special projects, as needed, with approval of Executive Director.

Requirements:

  • Associates Degree or at least 2 years office experience
  • Proficient at Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Excellent time management and interpersonal skills
  • Interest in non-profit association management

Skills and Abilities:

  • Strong computer skills including Microsoft Dynamics CRM and Microsoft Office (Outlook, Word, Excel, Power Point).
  • Excellent interpersonal skills, time management skills, and communication skills.
  • Detail oriented person, with need for minimal supervision.
  • Strong organizational skills and ability to handle multiple overlapping duties with accuracy.
  • Ability to work under pressure and meet deadlines.
  • Skill in solving problems and making recommendations.
  • Strong customer service skills, desire to assist members, and ability to work with volunteers.
  • Ability and willingness to work evenings and weekends to staff program offerings, if and as needed.
  • Physical ability to move moderately heavy materials.

Notes: Hourly pay of $13-$15, based on experience.

TO APPLY:

Interested individuals must submit cover letter and resume. In the cover letter, please indicate if there is a specific schedule you need. Applications without a cover letter will not be accepted. Review of applications will begin immediately and continue until the position is filled. Please send to jbarnhart@caidc.org.